In the relentless march towards digital transformation, one question looms large: Can your business afford to ignore Intelligent Automation (IA)?
Intelligent Automation is not just a trend. It is the key driver of business transformation, capable of streamlining operations, enhancing productivity, and fostering innovation. Businesses everywhere must consider the transformative power of integrating Artificial Intelligence (AI) with automation.
But what is Intelligent Automation?
Unlike basic automation, which adheres to predefined rules, Intelligent Automation systems learn, adapt, and make decisions based on real-time data.
It harnesses the capabilities of AI, machine learning, and robotic process automation (RPA), to execute complex tasks traditionally requiring human intervention.
This dynamic ability enables businesses to automate a vast array of processes, presenting limitless opportunities.
Innovation and Competitiveness: The Intelligent Automation advantage
In a world where data is king, Intelligent Automation enables businesses to derive insights, predict trends, and make informed decisions. This drives the creation of new products and services, ensuring that companies remain agile and ahead of competitors
Deloitte's report, "The Automation Advantage: Embrace the Future of Productivity and Innovation," reveals that 63% of businesses using intelligent automation report significantly accelerated innovation cycles.
Can your business afford to fall behind in innovation?
Efficiency and Productivity: Liberate the workforce
The ability of Intelligent Automation to boost efficiency and productivity is unparalleled. According to McKinsey & Company’s report, "A Future That Works: Automation, Employment, and Productivity," organisations implementing Intelligent Automation experience a 20-50% increase in productivity.
By automating repetitive tasks, Intelligent Automation liberates your workforce to concentrate on strategic, value-added activities. In customer service, for instance, Intelligent Automation can manage routine inquiries and transactions, improving response times and customer satisfaction while reducing costs.
PwC’s report, "The Essential Eight Technologies: How to Prepare for Their Impact," indicates that 78% of business leaders using intelligent automation claim it enhances efficiency. Deloitte’s "Global Robotics Survey 2020" emphasizes that Intelligent Automation can reduce operational costs by up to 30%.
Imagine the competitive edge your business could gain with such efficiency improvements.
Accuracy and Compliance: Building trust
In highly regulated sectors like government, finance and healthcare, Intelligent Automation significantly reduces human error and ensures compliance. Ernst & Young’s report, "The Future of Work: The Augmented Workforce," highlights that automation can reduce human error by up to 80% in transactional processes.
For instance, Intelligent Automation automates fraud detection and regulatory reporting, enhancing accuracy and building trust with stakeholders.
The "Forrester Wave™: Robotic Process Automation, Q1 2021" report notes that 68% of companies experience improved compliance through intelligent automation.
In a world where trust and accuracy are paramount, businesses cannot afford the risk of non-compliances.
Embracing Intelligent Automation: The Path Forward
The path to implementing Intelligent Automation is not without challenges.
Data security, employee resistance, and system integration are real concerns.
Especially for organisations with limited expertise in these areas of technology.
However, a clear and strategic approach can mitigate these issues. A robust Intelligent Automation strategy should embed, sustain, and extend the impact of automation throughout your organisation. And requires:
• investment in the right technology and right skill set
• fostering a culture of continuous learning
• maintaining a clear focus on the tangible business benefits
The future isn’t tomorrow. The future is now.
Intelligent Automation is revolutionising how we do business. Enhancing efficiency, driving innovation, and improving accuracy.
As technology continues to evolve at a rapid pace, the applications of Intelligent Automation will only expand, offering greater opportunities for growth and business efficiency.
In an increasingly dynamic marketplace, embracing Intelligent Automation is no longer an option; it is essential for survival and success.
Ask yourself: Can your business thrive without the transformative power of Intelligent Automation?
To remain competitive and achieve sustainable growth, investing in Intelligent Automation will prepare us for the challenges and opportunities of today, and more importantly – tomorrow.
I spend my working days helping businesses embrace Intelligent Automation now, so they can thrive in this fast-paced digital age. The future really is here, the question is are you ready to embrace it?
Rijo George, Head of sales at Conexxia has been helping organisations benefit from the power of IA for over 10 years.
If you’d like to continue the discussion, connect here with Rijo on LinkedIn.
Conexxia is sponsoring Appian Around the World in Melbourne on August 27th 2024 and Sydney on August 29th 2024. It would be great to see you there.
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