Consumers are increasingly moving from cash to digital payment methods, e.g.
digital wallets, cards, QR codes, etc. While this is great for consumers, the
fragmentation and complexity is an ongoing challenge for organisations. In addition,
fraud is on the rise and this directly impacts the bottom line of the business.
From challenges
to opportunities
With these challenges come opportunities for organisations to improve efficiency, and expand customer reach while continuing to safeguard the payments process from
various threats.
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​Optimisation and Value add – implement smart and least cost routing, consider offering multi-currency feature.
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Combat fraud – leverage fraud tools and secure customer authentication. Payment Integrity – use automation to monitor and reconcile every step of the payment value chain.
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Data – utilise data drive efficiency, improve customer insight and feed innovation.
Functions of
Payments Consulting
Business
Engagement
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Stakeholder engagement
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Communication and engagement plans
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Change network
Business
Readiness
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​Change impact analysis
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Change readiness assessment
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Organisation alignment
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Training plans and delivery
Business
Adoption
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Measures or success
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Support and monitoring
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Adoption plans
Our Service Offerings
We are specialised in developing strategies for digital payments innovation, payments integrity & reconciliation and payments infrastructure.
We upgrade, migrate and integrate payments technology solutions to enable payments orchestration layers and e-commerce capabilities.
Retail and Digital Payments
We help our clients benefit from
payment innovations, enhancing
access to new forms of payments
and delivering improved customer
experiences
Payment Integrating & Reconciliation
By implementing robust integrations and
reconciliation processes, we help clients ensure
integrity, accuracy and consistency of
payments transactions
Payment Infrastructure
We empower the deployment of
streamlined digital-supported
payment service infrastructure,
which encompasses Payment
Gateway and Processing platforms
Airlines
We provide in depth knowledge on Airline specific standards via IATA and ARC, eg. BSP and New Distribution Channel (NDC), ONE Order
We help our clients integrate Payments ecosystem into the Passenger Service Systems
Travel Industry
We offer bespoke solution from discovery to implementation. Some examples of our recent travel industry projects
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Developed a voucher and
redemption roadmap as part of a
Loyalty Programme
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Common payment
Solution across Airline and Leisure
Products (e.g. Hotels, Wine, etc.)
Value Add
Discovery, troubleshooting and
optimisation of pre and post payment process to optimise the full payment value chain:
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Foreign Exchange (e.g. MCP/ DCC)
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Fraud Prevention
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Reconciliation and Chargeback management Data Analytics and optimisation
