Freshworks is a renowned leader in AI-enhanced business solutions, dedicated to delivering excellence, driving innovation, and elevating industry standards.
Trusted by businesses worldwide, Freshworks' platform enhances customer relationships and ensures happier employees without the typical business software bloat, hassle, and expense.​​​​
IT Service
AI-powered solution to modernise IT, unify business teams, and realise fast time-to-value
CRM
The All-in-one AI-powered CRM that delights Sales, Marketing and Support teams
Why Freshworks?
AI-powered automation for self-service across channels, productivity through intelligent agent assistance and data-driven decision-making to collectively enhance efficiency, customer satisfaction, and business growth.
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Unified Customer Experience: Integrating Sales, Marketing, Support, and IT services for seamless interactions.
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User-Friendly Interface: Designed for ease of use, minimising training time.
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Automation and AI: Enhances productivity through automation of repetitive tasks and AI-driven insights.
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Scalability: Adapts to the needs of growing businesses with customisable features.
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Analytics and Reporting: Provides deep insights to drive informed decision-making.
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Integration: Connects with numerous third-party applications for enhanced functionality.